Survey Customer Satisfaction

Customer Satisfaction Survey - JD

Please enter your full name. Please enter the model identification code.

The code is placed in the lower side of the right temple. In some cases — e.g. PLUS is + frames, it is engraved on the top of the frame front. When did you buy your Jacques Durand frames?
Overall, are you satisfied with your Jacques Durand frames? 1-5

1 - Very dissatisfied
2 - Dissatisfied
3 - Neither satisfied nor dissatisfied
4 - Satisfied
5 - Highly satisfied

Are you satisfied with the frames’ retention of their aesthetic characteristics over time? 1-5

1 - Very dissatisfied
2 - Dissatisfied
3 - Neither satisfied nor dissatisfied
4 - Satisfied
5 - Highly satisfied

Would you recommend a friend or family member to buy a pair of Jacques Durand frames? 1-5

1 - Very dissatisfied
2 - Dissatisfied
3 - Neither satisfied nor dissatisfied
4 - Satisfied
5 - Highly satisfied

Did you encounter any problems while using your frames? If so, which ones?

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Customer Satisfaction Survey - JD

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